 |
Payment:
Tuka Ltd. accepts payments made through PayPal, which allows you to pay directly from your PayPal account or with credit or debit cards. Paying with PayPal is quick, easy, and safe! If you do not have a PayPal account, you will be instructed on how to pay when you check out through the PayPal website. I do not accept checks or money orders. Sales tax will be charged to orders shipped to Nebraska. As per Etsy's policies, payment is expected within three (3) days of checkout. If payment is not received in within the 3-day time period then I will cancel your order and relist the item.
Shipping:
In stock items will be shipped within 1-3 business days. If you would like the item sent to someone else, please change the name and address in PayPal when you check out, and let me know if you would like me to send a note along with the package, which I will happily do for no charge. I'm happy to combine shipping for multiple purchases.
I recommend purchasing shipping insurance so you may try to get reimbursed by the USPS should something happen to your package in transit. Packages take a minimum of 3 weeks to arrive in Canada from my location.
Refunds and Exchanges:
Your satisfaction is very important to me! Please contact me if you are in any way unsatisfied with your order. I will refund shipping charges only on defective items. The item must be returned in the condition in which you received it (e.g. in re-saleable condition—unused, unworn, unwashed, with no cigarette or other odors, alterations, etc.). I will not give refunds for items that have not been returned to me.
You must notify me prior to returning an item so that it will not be returned to you. Please e-mail me to discuss any returns/repairs/refunds/etc.
|
